Support Helpline: 01933 227078 available from 10am-2pm Mon-Fri
General Enquiries: 01933 224632

Supporting families
in Northamptonshire

We provide free, accessible and non-judgemental support, to those affected by another's substance misuse throughout Northamptonshire.

Complaints/Compliments/Feedback

Complaints

We always aim to provide a high standard across all of our services. Our clients' views are important to us and help to ensure our services are consistently meeting people's needs and our services' mission. If you are unhappy with any of our services, it is important that you let us know.

We aim to handle complaints quickly, effectively and in a fair and honest way. We take all complaints seriously and use valuable information from investigating to help us improve the services we provide. We treat all complaints in confidence.

Click here to make a complaint or alternatively, you can call our office on 01933 224632.

Compliments/Feedback

We value feedback and appreciate compliments about our services or the exceptional efforts of our staff members. If you would like to give us or a member of our staff a compliment, there are several ways to do so.

Click here to give us compliments or feedback, or alternatively, you can call our office on 01933 224632.

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